Sunday, May 25, 2008

Parker Hannifin - A Century of Mergers

I came to know from a Wall Street Journal article republished in Mint that Parker Hannifin made more than 100 acquisitions. It will be interesting to study this company acquisition process to understand the practices that make a merger a success.

A brief about Parker Hannifin

Arthur L. “Art” Parker founded Parker Appliance Co. in 1918. It had to be closed and Parker went back to job. He restarted the company offering tube fitting components, attracting both automotive and industrial customers. One of his first customers was a rather famous one: Charles Lindbergh who used the components for his aeroplane.

In the mid 1930s, Art Parker took a major step forward by purchasing from the bankrupt Hupp Motor Co. an enormous, 500,000-square-foot manufacturing facility in Cleveland. Years later, the entire facility was fully utilized by Parker operations. By the end of the decade, Parker Appliance reached $3 million in sales.

Art Parker died in 1945 and his wife Helen (Fitzgerald) Parker invested his $1 million life insurance policy back into Parker company. She acquired Berea Rubber Company.

Another family member, Patrick S. (Pat) Parker was named president in 1968 and at that time annual sales revenue was $197 million. He retired from the position of chairman in 1999 and, by the time of his death in 2005, the company had become an $8 billion global giant of pneumatic, hydraulic, and electromechanical products.

Parker acquired 42 businesses in the 1994-2000 period.

Present chairman and CEO, Donald E. Washkewicz started with Parker in 1972 as an engineer in the Hose Products division. He carries on the Parker tradition of acquisitions, while also building brands and globalizing.

The result is stunning growth and nearly $11 billion in annual sales in fiscal 2007.

http://www.ien.com/article/ien-75th-anniversary/114645




Parker Hannifin, the Cleveland-based industrial products manufacturer, has made around 100 acquisitions in the past 10 years. According to CEO, Donald Washkewicz every acquisition fits their core business and is something they know well.

The company strives to keep talent at acquired companies by communicating frequently with employees and sticking to an orderly integration process. An “integration manager” is deputed to each acquired company to get to know its managers and rank-and-file employees and to help them understand Parker Hannifin’s goals. The company then sends teams of supply chain and sales managers, who share how they get the best prices for both supplies they use in manufacturing and for their own products. Finally, an innovation team urges acquired companies to launch new products to expand their units.

“We don’t try to ram our ways down everyone’s throat because that won’t fly, but instead try to get employees’ approval by showing how they can be even more successful (with us) than before they were acquired,” says Washkewicz. Do they remove people from acquired companies? The answer is yes, managers who don’t get results are removed.

http://www.livemint.com/2008/05/23235306/In-dealmaking-keep-people-in.html

Thursday, May 22, 2008

Branding and Mergers & Acquisitions

Not much is precisely known about the effects of M&A on brands, brand management and brand equity.

What are the critical questions to be asked by companies before an M&A?
What happens when two big brands come together either through a merger or through an acquisition?
How should the brand strategy of the resulting entity be designed?


Some of the critical questions are examined by Martin Roll, an expert on branding in an articel that you can access from the website of venturerepublic.

http://www.venturerepublic.com/resources/Branding_and_M_A_marketing_strategy_brand_leadership.asp

Tuesday, May 13, 2008

Integration - Google Books

Done Deal: Your Guide to Merger and Acquisition Integration By M Beth Page, Withers, Pam, Kennelly, Phyllis

http://www.google.co.in/books?id=7qEwQyMZeA8C&printsec=frontcover&dq=integration+merger&lr=&ei=g3spSL7FGpXgtAPBu7y4DQ&sig=79oXhCpS9qq7cOVTgCnpjUncO0A#PPP11,M1

Mergers and Acquisitions: Managing Culture and Human Resources By Günter K. Stahl, Mark E. Mendenhall

http://www.google.co.in/books?id=juH17s4HF5AC&printsec=frontcover&dq=mergers+and+acquisitions&lr=&ei=V30pSIrzHI3ssQOImt27DQ&sig=J0nYLK94oKiHbiRiRvfajS3FMT0

Due Diligence Google Books

Due Diligence for Global Deal Making: The Definitive Guide to Cross-border Mergers

http://www.google.co.in/books?id=DkkVXp-fkmUC&printsec=frontcover&dq=due+diligence&ei=wXUpSPfhE4XusQPM5c22DQ&sig=eWHLNZ1Etl4IjA00Rm11ufWXqmE

Due Diligence: The Critical Stage in Mergers and Acquisitions By Peter Howson

http://www.google.co.in/books?id=qBbWiLNDsVkC&printsec=frontcover&dq=due+diligence&ei=wXUpSPfhE4XusQPM5c22DQ&sig=iW8EZG5e75-RAUxrmdHzswXJyg4

The art of M&A due diligence: navigating critical steps & uncovering crucial ... By Alexandra Reed Lajoux, Charles M
http://www.google.co.in/books?id=l9UXkqvkPBYC&printsec=frontcover&dq=due+diligence&ei=wXUpSPfhE4XusQPM5c22DQ&sig=BW3Weja-wTowRRnSUY6v9azzv4c

Monday, April 28, 2008

Articles on Negotiation

Use Your Brain - Sharpen Key IT Negotiation Skills - by Jan Potgieter
In the IT environment, there are many kinds of negotiations; IT directors are continually involved with users, partners, executive management, staff and, of course, suppliers. The environment in which we negotiate is now so specialised that a generic approach no longer delivers the best results.

Collaborative Negotiation Strategy - by Jan Potgieter
Learn how to take a collaborative negotiation approach by understanding the needs and interests of all your commercial clients.

Negotiation Training and Sales Strategy - by Jan Potgieter
Create a negotiation sales strategy for your organization. One approach to creating a negotiation strategy is mapped out in summary.

Negotiation Training Skills Part I Of II - by Jan Potgieter
Discover how organizations can enhance their negotiation training skills to increase their sales. Provide your clients with a better approach and increase your business in the process.

A Creative Model for Team Negotiations - by Michal Zieba
Increase the creativity of your negotiation team.Develop the professional resources of your business by focussing on skills within your organisa tion.

Cultural Negotiation Boundaries - by Professor Manie Spoelstra
Vital intercultural secrets essential to negotiators deal success across borders internationally

How to Neutralise Aggressive Negotiators Tactics - by Calum Coburn
Beat aggression through managing the manipulative negotiation tactics of the other party by asking the right questions.

Negotiation Opening Offer - by Dr DP Venter
Whether negotiators are busy negotiating the acquisition of a new business, a revised wage agreement, or the purchase of a property, one of the negotiators needs to make the first offer. The million-dollar questions are....

Negotiating Strategic Alliance Partnerships - by Associate Professor Rajesh Kumar
Navigate the complex challenges of strategic alliances through planning your partner relationships. Deal with ambiguity management problems.

10 Key Lessons from the World of Negotiation - Part 2 - by Dr David Venter
Learn five valuable tips to enhance your negotiation with another party. Use questions to find opportunity, and to gain both trust and credibility.

Persuasive Sales Negotiation (Part III of III) - by Jan Potgieter
This article provides your business with valuable insight to enhance your sales training for any negotiation. It examines how scarcity and authority influences how individuals perceive information.

Mutually Acceptable Agreements - Negotiation Guide (Part 1) - by Dr David Venter
Discover how to gain a better mutual negotiation outcome by understanding the positions of both negotiating parties. 5 general guidelines on how to enhance your agreements.

Persuasive Sales Negotiation (Part II of III) - by Jan Potgieter
The third principle of persuasion according to Dr Robert Cialdini, is the the principle of "Social Proof". This principle states that we determine what is correct by finding out what other people think is correct

Negotiating with an unreasonable manager - by Calum Coburn
Learn how to deal with an unreasonable manager. This article will show you how to incorporate a negotiation style and give advice on the best time to have a meeting and make it right.

Persuasive Sales Negotiation (Part I of III) - by Jan Potgieter
Learn how your sales negotiation process and style can be enhanced through two of the principles of persuasion - Reciprocation and Consitency and Commitment.

The Top 10 Reasons Why Your Boss Doesn't Pay You More - by Calum Coburn
You're good at what you do, your boss loves your work, so why aren't you making more money? Yes, we all know it's unfair, but you're paid what you can negotiate.

Framing your Negotiations - by Dr David Venter
Research to consider when framing and reframing your negotiation language in a positive manner to increase the probability of your success - by Dr D Venter.

Raise your Salary through Negotiations - by Calum Coburn
Negotiate a higher salary with your employer. Get more value by expanding your negotiator skills for better pay, benefit, bonuses and promotions.

Effective Negotiation Tools - by Jan Potgieter
Learn the right negotiating tools to use in all your negotiations. Discover the positive way to make a sound business proposal for any situation.

Amazon Blames Google for Publishing Private Information - by Suki Mhay
Amazon.com is no longer the epitome of online customer service. They allow our personal information to be accessable by search engines and blame the likes of Google when these details are published rather than owning up to their own responsibilities.

Sales Negotiation Strategy - by Jan Potgieter
Discover how your sales purchasing negotiations team can enhance their training programs. Increase the selling power of your company with any client.

BATNA Negotiations - by Dr David Venter
This article discusses how a negotiator can use their BATNA and their available alternatives to attain a better bottom line instead of making a bad agreement.

What Bush doesn't want you to know about Iran's Nukes - by Calum Coburn (26 March 2007)
The Bush administration's accusation that Iran is building nuclear weapons is a smoke screen. This well researched article proves that the real Bush administration agenda centres on stealing Iran and Iraq's oil wealth.

Negotiation Persuasion - by Dr David Venter
When approached correctly, persuasion is potentially one of the most important skills in the armour of the business manager. Like power, persuasion can be a force of enormous good for our businesses and for all other aspects of society.

Consequences of Negotiation Failure - by Professor Manie Spoelstra
This article examines the consequences and results when people fail to negotiate.

Negotiating Common Ground - by Sebastian Herweg
Learn how negotiating parties can find and create common ground in any negotiation.

Organisational Sales Process Negotiations - by Jan Potgieter
Learn how to enhance the sales process negotiations strategy of your organisation. Increase your negotiator capability by using the support tools to achieve a better result.

Negotiation as a Corporate Capability (Part I of II) - by Jan Potgieter
This article discusses how to increase the negotiations and skills capability and knowledge base in the organisational sales process with all your clients.

Negotiation Across Cultural Boundaries - by Professor Manie Spoelstra
This article dicusses how a negotiator should approach the differences found in other cultures. Learn about the importance of physical gestures, physical contact, time, silence and much more.

Book Review: Getting to Yes - by Sebastian Herweg
The book review of Getting to Yes will be worthwhile for all negotiators. Learn the principles of negotiation tactics and how to negotiate with other people.

Positive Email Negotiations - by Professor Manie Spoelstra
Discover how to properly use email in your negotiations. Learn how to build rapport and develop a positive relationship by knowing how to create trust in the message you send

Negotiations Strategy - by Jan Potgieter
Every organisation must learn to apply a negotiation strategy with all their clients. Discover the four basic questions to ask in your negotiations process before you begin to negotiate.

Stealing from Dealers: Your Car Negotiation Guide - by Calum Coburn
You wouldn't play poker against a guy called "Vegas", so don't negotiate with a black belt dealer unprepared. Read this guide before setting foot on the dealer's lot.

How to Counter a Negotiator's Tactic (Part 2 of 2) - by Jan Potgieter
Do you know when to walk away while a negotiator uses a tactic against you. Learn how to recognise what the other party might use against you and how to counter any tactic.

Negotiator Differences in the Seller - Buyer Ploy (Part 1 of 2) - by Jan Potgieter
A negotiator might apply a different ploy when acting as either a buyer or a seller. Discover how to use any ploy in either situation to create an opportunity and get a more favourable price with your client

Referent Power Information Expertise - by Jan Potgieter
Expertise conveys integrity in the individual who possesses specialised information. Learn how you might counter the expert and how to understand the limits of their personal referent power

The Coercive and Reward Power Tactic (Part 2 of 3) - by Jan Potgieter
Do you understand the different types of power that can offer rewards, obedience or be used as a threat? Learn the fundamentals of the reward and coercive power tactic

Negotiator Power Authority (Part 1 of 3) - by Jan Potgieter
As a negotiator, do you know the difference between power and authority? Learn how people use their position to influence and interact with their subordinates

What Interview Questions You need to Know - by Professor Manie Spoelstra
Do know what interview questions an employer might ask you? Learn how to turn your meeting into an opportunity and get the position you desire

Rapport Behaviour in Negotiations - by Wayne Berry
Do you know the verbal and body language to gauge your level of rapport in your negotiations? Discover how you can alter your signals and change the level of your interactions.

The Rule of Reciprocation - by Professor Manie Spoelstra
Learn the rule of reciprocation for all your negotiations. Discover when it is best to make a concession, retreat and what obligations are expected of you at the table

Relevant Resume Employment Experience - by Professor Manie Spoelstra
Learn how to make your employment resume stand out by knowing how to use the most relevant qualifications and experience that applies to the job or position

The Vision and Mission of the Organisation Paradigm - by JJ Murphy
Learn the new approach on how an organisation should state its mission, which includes a new perspective on its vision. Discover how effective new business strategies affect the values and focus of today's organisation.

The New Virtual Business Organisation - by JJ Murphy
Learn how the new virtual sciences have impacted the new management organisational paradigm. Discover how online technology has necessitated a re-think of traditional business strategy and how to meet these changes.

Hate Your Job? Here’s How to Leave - by David Westbrook
Leaving your current job shouldn't result in a damaging future career hangover. This article shares the important strategies behind quitting right.

http://www.negotiationtraining.com.au/articles/

Monday, February 4, 2008

Et's Think Turf Panel Discussion on M and A

October 2007

A panel discussion and mergers and acquisition was organized by Economic Time (ET) and Computer Associates (CA).

Experts said companies must exercise caution not to jump into the M &A bandwagon without a strategic purpose, early preparation and a clear roadmap for integration.

A warning was given that acquisitions can become the winner's curse if merely undertaken for its own sake rather than a compelling need.


Mr. Anil Singhvi, MD Ican Investment Advisors, has said when times are good, bigger mistakes are made. So companies have to be mreo careful.

V.N.Dhoot of Videocon group said taht preparation is the key. At Videocon, executives keep an eye out for companies that might come out for sale in the next few years and study them beforehand. This provides a competitive advantage when a 90-day typical auction window is opened. Acquisitions fail when done without homework.

Standard Charteted Bank's MD of corporate advisory and finance, Sunil Mehra emphasized the importance of integration. The success of an acquisition directly depends on the quality of integration and whether one can digest the acquired firm.

Ashank Desai said frankly that there are no mergers and only acquisitions are there. If the both the companies are of equal size there will be more problems in integration.

John Swainson, President and CEO, CA gave the key note address and said his experience of more than 40 acuisitions points out the need for the integration of information technology infrastructure to make the companies work successfully post integration.

Wednesday, January 23, 2008

Alcatel-Lucent Post Merger Performance

Information accesses on 24 Jan 2008 from http://www.alcatel-lucent.com

Incorporated in:
France

Executive Offices:
54 rue la Boétie
Paris 75008, France

Chief Executive Officer:
Patricia Russo

Employees:
79,000* in 130 countries

Stock Listing:
Euronext Paris and NYSE - ALU

Revenues:
€18.3 billion* (CY06)

* after completion of the Thales transaction


Alcatel-Lucent's vision is to enrich people’s lives by transforming the way the world communicates. Born with an unparalleled ability to offer end-to-end communications solutions to our customers, we are focused on enhancing client relationships and enriching the lives of people through communications. Expert, driven, intuitive, innovative, Alcatel-Lucent is the first truly global communications solutions provider, with the most complete end-to-end portfolio of solutions and services in the industry.


About Alcatel-Lucent
Alcatel-Lucent’s vision is to enrich people’s lives by transforming the way the world communicates. Alcatel-Lucent provides solutions that enable service providers, enterprises and governments worldwide, to deliver voice, data and video communication services to end-users. As a leader in fixed, mobile and converged broadband access, carrier and enterprise IP technologies, applications, and services, Alcatel-Lucent offers the end-to-end solutions that enable compelling communications services for people at home, at work and on the move.

With 79,000 employees (after the completion of the Thales transaction) and operations in more than 130 countries, Alcatel-Lucent is a local partner with global reach. The company has the most experienced global services team in the industry, and Bell Labs, one of the largest research, technology and innovation organizations focused on communications. Alcatel-Lucent achieved adjusted proforma revenues of Euro 18.3 billion* in 2006, and is incorporated in France, with executive offices located in Paris.

Organization
With a strong focus on complete solutions maximizing value for customers, Alcatel-Lucent is organized around three business groups and two geographic regions. The Carrier Business Group serves fixed, wireless and convergent service providers - as well as enterprises and governments for their business critical communications. The Enterprise Business Group focuses on meeting the needs of business customers. The Services Business Group designs, deploys, manages and maintains networks worldwide. The company's geographic regions are the Americas and Asia-Pacific, Europe, Middle East, and Africa.

Innovation & Technology
Alcatel-Lucent today is one of the largest innovation powerhouses in the communications industry, representing a combined R&D investment of Euro 2.7 billion in 2005, and a portfolio of over 25,000 active patents spanning virtually every technology area. At the core of this innovation is Alcatel-Lucent’s Bell Labs, which brings together Lucent Technologies' Bell Labs and Alcatel’s Research & Innovation organizations, providing Alcatel-Lucent with an innovation engine comprising researchers and scientists at the forefront of research into areas such as multimedia and convergent services and applications, new service delivery architectures and platforms, wireless and wireline, broadband access, packet and optical networking and transport, network security, enterprise networking and communication services and fundamental research in areas such as nanotechnology, algorithmic, and computer sciences.

History
Formed from the merger of Alcatel and Lucent Technologies, Alcatel-Lucent combines two entities that share a common lineage that can be traced back to 1986, when Alcatel’s parent company, CGE (la Compagnie Générale d’Electricité), acquired ITT’s European telecom business. Nearly 60 years earlier, ITT had purchased most of AT&T’s manufacturing operations outside the United States. AT&T was Lucent’s former parent company.

By creating Alcatel-Lucent we are bringing our common lineages back together and starting an exciting new chapter of our history -- creating the world’s first truly global communications solutions provider, with the most complete end-to-end portfolio of solutions and services in the industry.


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September 2007

Restructuring Plan

Pat Russo, chief executive of Alcatel-Lucent, has been given one month to present an emergency restructuring plan to her board, as well as lay out where the group should focus its future research and sales efforts.

Ms Russo is also being urged to streamline the telecommunications equipment group’s organisational structure, particularly the executive committee, which has grown top heavy since the merger of equals between Alcatel of France and Lucent of the US
Directors believe this has slowed decision-making and helped spark the crisis that has led to three profit warnings in less than 10 months.

The group’s directors met in Paris on Friday for an update on the crisis, where they told Ms Russo to present the information at the next board meeting on October 30. Directors are intersted to know the next step, after the restructuring is done.


Alcatel-Lucent has been struggling with a rapidly deteriorating market in the US, as well as the typical integration problems that beset many mergers. However, some inside the company say management has not been quick enough to make the necessary hard decisions, including a far more radical approach to cost-cutting and the elimination of management and operational duplications.

Per Lindberg, analyst at Dresdner Kleinwort, on Thursday published a research note calling on Alcatel-Lucent to replace Ms Russo with Mike Quigley, former chief operating officer and one-time heir apparent to Mr Tchuruk, who quit last month.

Mr Lindberg, who changed his rating on Alcatel-Lucent from “hold” to “buy”, said the company should consider disposals so as to pay for a more ambitious reduction in its workforce.

Alcatel-Lucent is planning to reduce the workforce by 12,500, but Mr Lindberg said it should be cut by 30,000, so as to bring productivity in line with rivals such as Ericsson.

He added that Alcatel-Lucent should refocus its research and marketing on areas where the company had competitive strength.

“There is little doubt that the merger between Alcatel and Lucent has turned into a veritable fiasco,” said Mr Lindberg.

http://www.ft.com/cms/s/0/4b6ecf2e-6d2f-11dc-ab19-0000779fd2ac.html
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Patricia Russo was beaming on Dec. 1, 2006, when she appeared at a Paris press conference celebrating her appointment as chief executive officer of Alcatel-Lucent, a $26 billion global telecom equipment giant newly created by an historic Franco-American merger. She has had little reason to smile since then. Alcatel-Lucent (ALU) has posted three consecutive quarterly losses.

On Oct. 31, 2007 the company announced an emergency restructuring plan under which one in five of its 80,000 employees will lose his job by 2009. Shares are down a stomach-churning 50% since January, and five of Russo's top deputies have left the company. Many industry-watchers now say the merger was a mistake.

Russo agrees it has been an awful year for Alcatel-Lucent. But she staunchly defends the merger and cites evidence the worst is now over. Alcatel-Lucent's recent turmoil stems not from bad strategy but from "problems that we're going to work our way out of."

One of those problems, Russo now admits, was that integrating Alcatel and Lucent proved more disruptive than expected. Customers, uncertain about possible changes in the merged company's product lineup, hesitated to place new orders. At the same time many employees were "distracted" by worries their jobs would change or be eliminated, she says.

That opened the door to aggressive competitors such as mobile equipment market leader Ericsson (ERIC) and Huawei Technologies, who have grabbed market share from Alcatel-Lucent's wireless network business. "Our competitors pulled the rug out from under us," Russo says. "They put forward some very aggressive pricing." Some mobile operators jumped ship, and while Alcatel-Lucent was able to hold onto others, it often had to give discounts or concessions that ate up profits.

Profitability also suffered as Alcatel-Lucent tried to streamline its product lineup. Take W-CDMA, the third-generation wireless technology the company adopted as a successor to the so-called CDMA technology central to its U.S. wireless business. Russo says she decided to discontinue much of the W-CDMA gear developed by Alcatel, replacing it with equipment made by a unit of Nortel (NT), which the merged company acquired earlier this year. When customers began changing over to new equipment, Alcatel-Lucent had to absorb much of the cost.

Russo acknowledges too that until a few months ago, some of Alcatel-Lucent's product offerings weren't up to par technologically. "We were late in getting to the refresh of the latest technology" for GSM networks—the second-generation mobile standard used in most countries outside the U.S. The GSM offering was updated several months ago, she says, and now "That business is doing just fine."

Indeed, Russo says many of the problems bedeviling Alcatel-Lucent over the past year are starting to ease. Customers now have clearer information about the merged company's product portfolio. And rivals such as Ericsson can't afford to keep luring customers away with aggressive pricing, as their own profits have tumbled .

According to Russo,Alcatel-Lucent also is powering ahead in developing countries Just this week it won a $1.1 billion contract with two Chinese mobile operators for network equipment. Its fixed-telephone and broadband equipment business, though suffering from the housing slump in the U.S., is generally healthy too. The company remains the world leader in digital subscriber line (DSL) broadband equipment and hopes to translate its big customer footprint and strong carrier relationships into a post position for the coming rollout of optical networks to neighborhoods and homes.

With an eye to falling prices and tightening margins for basic telecom equipment, Russo also is pushing Alcatel-Lucent increasingly into the service and support business, where it already ranks No. 2 globally—behind Ericsson. A team of 20,000 field technicians operating in 130 countries has won Alcatel-Lucent contracts to build and operate fixed and mobile networks for carriers around the world, and services should account for about one-quarter of the company's top line this year, up from 20% in 2006. The services market worldwide is growing at double the rate of telecom equipment.

Russo is confident the company will emerge stronger and more competitive. "This merger still has strategic logic," she says.

http://www.businessweek.com/globalbiz/content/nov2007/gb20071128_204292.htm?chan=top+news_top+news+index_businessweek+exclusives

Is the Worst Over at Alcatel-Lucent?
Business Week, Europe November 28, 2007,

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